Wednesday, October 21, 2015
Broken Glass Lid
I got a call in the afternoon today, while I was on my way back to office from a meeting.
It was a lady calling from that cleaning service I hire to clean my house. One of the cleanses broke the lid of my pan.
The lady on the call spoke hastily and I'm broken English and I questioned her a couple of time about what broke. I thought it was my glass bowls. Not that it mattered but I just wanted to make sure what had broken before I said it was fine. If it was something of the apartment which I didn't own I would have to take responsibility if I told her it was fine.
Once confirmed that it was the lid, I said it was fine and not a problem. The relief in the lady's voice was so obvious that someone who didn't even know the context would have picked it up. She thanked me profusely and honestly I didn't see the point. I've broken stuff when cleaning the house or washing vessels. So for a cleaner to do the same at some point in time is inevitable.
However it got me thinking about how unfair things are at times. If I had insisted a payment be made or some compensation be given, while the company may bear the cost the real sufferer would have been the cleaner. Reprimanded, salary cut or even being fired could all be a possibility. And for a silly little cooking pan lid.
In the back of my head I keep thinking that the broken lid incident should have at worst made me angry or irritated or at best made me feel indifferent but I was actually saddened by it. The lady shouldn't have been worrying so much about a broken vessel but she was.
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